Apple Training

Submitted by jim on Tue, 02/02/2010 - 11:16

Doug,

What was the cost of the training for the 3 staffers? I just ordered 2
iMac 21.5" 3.06 GHz, 4GB RAM
500GB HDD, Nvidia 9400M desktops for faculty. We are treading in
uncharted waters for us. The cost is several hundred $s
more than we pay for a Dell. In the past two years, we have also seen a
large increase in students purchasing MACs.

The MACS must be able to runs Windows in order run our exam software.

Thanks,

Jim

Jim Epting
Director, Computer Services
USC - School of Law
803-777-5106

Message: 2
Date: Tue, 2 Feb 2010 07:18:35 -0500
From: "Edmunds, Douglas B" <edmunds@unc.edu>
Subject: Re: [teknoids] Apple training? Apple as recommended laptop?
To: "'teknoids@ruckus.law.cornell.edu'"
<teknoids@ruckus.law.cornell.edu>
Message-ID:
<0087D628FCE9A24E986E84C9AF06D98C0103123E@ITS-MSXMB0.ad.unc.edu>
Content-Type: text/plain; charset="iso-8859-1"

I sent three of my staff to that very course, Ben, back in 2008. It was
clear to me at that time that the influx of Mac-toting students was only
going to increase. This year's 1L class, it's fair to say, is nearly 50%
Macs. We see far fewer problems with these laptops and spend far less
time supporting these students. But they are always appreciative when we
know how to help.

My staff who attended the class all said it was worth the time. I sent
them down the highway to Greensboro to an official Mac training site. It
was a 3-day course, I believe. We did it in July so they could all be
gone at once. No group discounts exist that I'm aware of.

Best,
Doug

Jim Epting
Director, Computer Services
USC - School of Law
803-777-5106

-----Original Message-----
From: teknoids-bounces@ruckus.law.cornell.edu
[mailto:teknoids-bounces@ruckus.law.cornell.edu] On Behalf Of
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Subject: Teknoids Digest, Vol 54, Issue 4

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Today's Topics:

1. Re: Apple training? Apple as recommended laptop? (Nathan DeGruchy)
2. Re: Apple training? Apple as recommended laptop?
(Edmunds, Douglas B)
3. Windows 7, IE8 & shared computers (Nelson, Stephen)
4. Re: Windows 7, IE8 & shared computers (Nathan DeGruchy)

----------------------------------------------------------------------

Message: 1
Date: Mon, 1 Feb 2010 21:19:50 -0500
From: Nathan DeGruchy <ndegruchy@fcsl.edu>
Subject: Re: [teknoids] Apple training? Apple as recommended laptop?
To: Teknoids <teknoids@ruckus.law.cornell.edu>
Message-ID: <7AFEC5BE-9836-47D2-9597-C5E211FD156A@fcsl.edu>
Content-Type: text/plain; charset="us-ascii"

I don't think supporting Linux in the most-basic sense is a bad idea,
but I can count the number of times I've helped someone with it on one
hand.

You can't hurt yourself by being familiar with all platforms, either.
Besides, most Linux-toting students are usually affulent enough to fix
their own issues.

Nathan DeGruch
Webmaster
Florida Coastal School of Law
8787 Baypine Road
Jacksonville, FL 32256
P: (904) 885-1568
E: ndegruchy@fcsl.edu

This message was sent from my phone. Please excuse any misspellings or
errors.

On Feb 1, 2010, at 9:14 PM, "Randy Krzyston" <rkrzyston@tjsl.edu> wrote:

> PCs can be supported by the masses and macs are far behind. I think
> Linux for a laptop is a bad idea. Most folks cant figure out a
> pc..... no way the could troubleshoot Linux
>
> Sent from my iPhone
>
> On Feb 1, 2010, at 5:53 PM, "Richard Abbott" <Rabbit@shaw.ca> wrote:
>
>> If you are going to support multiple OSsss, and really care about
>> student budgets, you must consider linux. Dell sells a perfectly
>> good ubuntu laptop (the Inspiron 15n) for 600$. At that price they
>> could buy a second as backup, and still be cheaper than that mac.
>> -Richard Abbott esq
>> Rabbit@shaw.ca
>> Oregonrabbit@hushmail.com
>>
>> ----- Original Message -----
>> From: "Johnson, Cyndi" <johnson@law.unm.edu>
>> Date: Monday, February 1, 2010 3:54 pm
>> Subject: RE: [teknoids] Apple training? Apple as recommended laptop?
>> To: Teknoids <teknoids@ruckus.law.cornell.edu>
>>
>>> Hi Ben,
>>>
>>> Why, just the other day a 1L asked the Building and Safety Committee
>>> (don't ask...) why we don't officially support Macs. At least
>>> 40% of our
>>> 1Ls bring them in these days, in spite of our statement that we
>> don't
>>> recommend or provide anything but basic support for Macs. I,
>>> too, think
>>> it's time to re-evaluate.
>>>
>>> Our exam software runs on the Mac (but not the one used by the state
>>> bar...always a problem). We've already worked out instructions for
>>> having them connect to their file share and our network printers via
>>> wireless so I'm really not sure what else "support" means.
>>> That's the
>>> scary part to me...if it's a Windows machine, we know what they
>> want.
>>> Virus/Trojan removal, network resources help, the occasional "my
>>> operating system is hosed" problem...and none of those seem very
>>> relevant on a Mac. We don't support hardware for any personal
>>> computer;main campus provides warranty support (both Mac and PC)
>>> and if it's not
>>> under warranty, we send them to a local vendor.
>>>
>>> What types of Mac support questions/issues are you seeing?
>>>
>>> Cyndi
>>>
>>> Cyndi Dean Johnson
>>> Assistant Dean for Information Technology
>>> UNM School of Law
>>> (505) 277-0695
>>>
>>>
>>> -----Original Message-----
>>> From: teknoids-bounces@ruckus.law.cornell.edu
>>> [mailto:teknoids-bounces@ruckus.law.cornell.edu] On Behalf Of
>> Chapman,
>>> Ben
>>> Sent: Monday, February 01, 2010 8:22 AM
>>> To: Teknoids
>>> Subject: [teknoids] Apple training? Apple as recommended laptop?
>>>
>>> Colleagues,
>>>
>>> With the dramatic increase in the number of Macs that our
>>> students have,
>>> I'm
>>> considering sending a staff member to the Mac OS X Support
>> Essentials
>>> class.
>>> Has anyone done this? Was it worth it? Are there any discounts
>>> to be
>>> had? If
>>> you feel like responding to me directly, I'll be glad to
>>> summarize for
>>> the
>>> list.
>>>
>>> I am in the very initial stages of wondering about making Macs the
>>> recommended PC for law students here. I'm trying to figure out why
>>> that's a
>>> bad idea - I think we've been afraid to go that route on the
>>> theory that
>>> they are all going to be using PC's at their law firms. I'm not sure
>>> that
>>> makes any difference any more. Once they get to the firms,
>> especially
>>> the
>>> larger firms, they will be supported by the firm IT
>>> infrastructure. And
>>> if
>>> they're going solo or small firm, perhaps the Mac would be a
>>> better fit.
>>>
>>> If initial purchase pricing is the concern, a MacBook runs about
>>> $1,270(Core 2 Duo/4GB/250GB, Snow Leopard/Office, 3 years of
>>> AppleCare) with
>>> tax/shipping. A reasonably comparable Dell Inspiron (Core 2
>>> Duo/4GB/500GB,
>>> Windows 7, Office, and the three year premium support package)
>>> runs $923
>>> with tax/shipping. Trying to be sensitive to student budgets,
>>> neither of
>>> these is the "enterprise" laptop sold by these vendors. Both include
>>> student
>>> discounts. So, yes, there is still an Apple "tax", but over
>>> three years
>>> of
>>> law school, and in comparison to their other expenses, this
>>> seems pretty
>>> minimal to me.
>>>
>>> I look forward to your comments.
>>>
>>> Best,
>>>
>>> Ben
>>>
>>> --
>>> Benjamin J. Chapman, J.D., Assistant Dean, Emory Law IT
>>> Help: http://www.law.emory.edu/help/
>>> Email: ben.chapman@emory.edu
>>> Blog: http://blogs.emory.edu/benchapman
>>>
>>>
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------------------------------

Best,
Doug

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