Law Clinic Case Management

For those of you who are using a case management system in your law clinic, such as Amicus Attorney, TimeMatters, Practice Master, or another...

Could I impose on you to answer a couple of questions?

1. Which case management system do you use?
2. For student interns that leave after the semester, do you keep their CMS username active and if so, for how long?
3. Do you provide full access to the CMS application for student interns? If not, what do you restrict?
4. Are you using the system for document management?
5. Do you have someone in the clinic handle the "CMS Administration" or is that handled through IT?
6. Have you run into any licensing issues after the student intern leaves? In other words, so you use a generic username such as Intern1, Intern2, (which you could continue to use since you're not really adding new users) or do you use their school computing username (which would add additional users to the system, since you keep the original intern name)?

Thanks for your help,
Andy

Law Clinic Case Management

Hi Andy,

Below are some answers:

1. Which case management system do you use?
A> We use Lexis Nexis Time Matters Enterprise
2. For student interns that leave after the semester, do you keep their
CMS username active and if so, for how long?
A> Student accounts get disabled when they leave and the password changed
Accounts are not deleted so that case information can be linked to their
name
3. Do you provide full access to the CMS application for student interns?
If not, what do you restrict?
A> We do not provide full access. This one actually depends on the clinic
and how much they want students to access. Some clinics allow more access
than others, but never admin access. We created a student security group
for each instance.
4. Are you using the system for document management?
A> Yes, TM has a doc management module
5. Do you have someone in the clinic handle the "CMS Administration" or
is that handled through IT?
A> Each clinic faculty is responsible for the front-end administration
(accounts, access, policies, etc). IT takes care of the back-end,
database and application issues.
6. Have you run into any licensing issues after the student intern
leaves? In other words, so you use a generic username such as Intern1,
Intern2, (which you could continue to use since you're not really adding
new users) or do you use their school computing username (which would add
additional users to the system, since you keep the original intern name)?
A> No licensing issues. TM licensing model is based on concurrent
logins.

Hope this helps.

Ricardo Mardales
Information Systems
University of Connecticut
School of Law
860-570-5158
http://www.law.uconn.edu/infosys
ricardo.mardales@law.uconn.edu

"Andy Adkins" <Adkins@law.ufl.edu>
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05/29/2009 09:16 AM
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[teknoids] Law Clinic Case Management

For those of you who are using a case management system in your law
clinic, such as Amicus Attorney, TimeMatters, Practice Master, or
another...

Could I impose on you to answer a couple of questions?

1. Which case management system do you use?
2. For student interns that leave after the semester, do you keep their
CMS username active and if so, for how long?
3. Do you provide full access to the CMS application for student interns?
If not, what do you restrict?
4. Are you using the system for document management?
5. Do you have someone in the clinic handle the "CMS Administration" or
is that handled through IT?
6. Have you run into any licensing issues after the student intern
leaves? In other words, so you use a generic username such as Intern1,
Intern2, (which you could continue to use since you're not really adding
new users) or do you use their school computing username (which would add
additional users to the system, since you keep the original intern name)?

Thanks for your help,
Andy

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