WordPerfect X4 crashes on Vista with Outlook running

Submitted by robert-ramsey on Thu, 08/28/2008 - 12:56pm.

Has anyone else seen this?  Here’s our setup:
Vista Enterprise, Dell GX 755 with 2 megs of ram, Office 2007 and WordPerfect X4
all fully patched.  If Outlook 2007 is open, WordPerfect X4 crashes when
making a new blank document by clicking File | New; clicking the New Document
button on the toolbar; or by closing all open documents and forcing X4 to create
a new blank document.

 

It’s very consistent.  Close Outlook and the
problem goes away.  Open it and the problem is back.  We’ve
made the user an admin, but that didn’t help.  We found a couple of
references to other people with the same problem and they suggested during off
Offline Files Cache, but that didn’t help.

 

If you’ve seen this, did you have a fix?

 

Thanks,

Bob

( categories: teknoids )