Generative AI has taken the world by storm, and we’re starting to see the next wave of widespread adoption of AI with the potential for every customer experience and application to be reinvented with generative AI. Generative AI lets you to create new content and ideas including conversations, stories, images, videos, and music. Generative AI is powered by very large machine learning models that are pre-trained on vast amounts of data, commonly referred to as foundation models (FMs).
A subset of FMs called large language models (LLMs) are trained on trillions of words across many natural-language tasks. These LLMs can understand, learn, and generate text that’s nearly indistinguishable from text produced by humans. And not only that, LLMs can also engage in interactive conversations, answer questions, summarize dialogs and documents, and provide recommendations. They can power applications across many tasks and industries including creative writing for marketing, summarizing documents for

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