Google Workspace, the company’s set of productivity tools most recently known as G Suite, is getting a major update at the company’s Cloud Next conference this week. This includes quite a few customer-facing features, but maybe even more importantly, Google is using this occasion to open up Workspace with new integrations and developer tools that expand the overall Workspace ecosystem well beyond the walls of Google’s own services.
It’s worth noting that Google already allowed for some integrations before. You’re likely familiar with add-one in Gmail, for example. But now Google argues that it is taking its “biggest steps yet in making Google Workspace the most open and extensible platform for users,” as the company described it in its press materials.
One of the ways it is doing that is by opening up its smart chips — those links to other documents, people and other information (and their respective pop-ups when you